Frequently Asked Questions (FAQs)
We are located in South Africa, with our workshops and showrooms in Johannesburg and Cape Town throughout the country.
Yes, we do offer custom furniture design services to our clients according to their specific needs and preferences. All you nee to do is send us a picture of your inspiration and we will be able to assist you.
We use a range of high-quality materials such as solid wood, glass, metal, and upholstery fabrics to manufacture our furniture.
Our furniture pieces are unique due to our highly skilled artisans who bring craftsmanship and attention to detail to each piece.
The manufacturing time depends on the complexity and scale of the project, but generally, it takes around 14 to 20 days.
Yes, we provide a warranty for all of our furniture pieces. The warranty covers any defects in the manufacturing process and provides repair coverage.
Yes, we offer delivery and installation services, depending on the location of the client at an additional cost.
Our pricing varies depending on the materials, design complexity, and size of the furniture piece. However, we cater to a wide range of budgets, with our pricing starting from affordable to high-end luxury.
Yes, we do offer payment plans and financing options to make purchasing our furniture pieces more accessible to our clients. We do have 65 percent upfront and the rest once we done before delivery and 6 months lay by.
Yes, we offer furniture repair and restoration services to bring your old or damaged furniture back to its original condition. You send us pictures or videos and whether you would like to keep or change the design and we send you fabric samples.
The time for furniture repair depends on the extent of the damage and the required restorations, but generally, it takes between 14-20 days.
You can schedule furniture repair services by reaching out to us through our phone number or email.
We offer a wide range of restoration services, such as furniture re-upholstery, refinishing, and retaining.
Yes, we provide our clients with guidelines on how to properly care for and maintain their furniture pieces to ensure longevity.
We repair all types of furniture, such as chairs, sofas, tables, dressers, and cabinets.
Yes, in most cases, fire or water-damaged furniture can be repaired or restored depending on the extent of the damage.
Yes, we provide a free consultation where our team can assess the damage and provide a quote for the repair work.
You can reach out to our customer service team through our phone number, email, or WhatsApp.
Our customer satisfaction rate is very high, and we strive to maintain a reputation for providing excellent service and quality furniture pieces.